Effective Date: 01 April 2025

Introduction

This Privacy Policy applies to Elite Paint Home Renovations (http://elitepaintcompany.com) (“The Company”). At Elite Paint Home Renovations, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.

Information We Collect

Personal Information

We collect the following information when you fill out forms, contact us, or use our services:

• Name
• Email address
• Phone number
• Project details

Usage Data

We may also collect technical data to improve user experience and site performance, such as:

• IP address
• Browser type
• Pages visited

How We Use Your Information

We use the information collected to:

• Respond to inquiries and follow up on your requests
• Improve our website and services using feedback and analytics
• Send appointment reminders, updates, and billing details

SMS Consent & Phone Numbers

Phone numbers collected for SMS communication will only be used to provide service-related updates. We do not share or sell phone numbers to third parties.
By opting in, you agree to receive appointment reminders, project updates, and billing notices.
You may opt out at any time by replying STOP to any message.

Removal of Information

You may request to have your personal information removed from our database at any time by contacting us at Team@elitepaintcompany.com, and we will process your request promptly.

Secure Storage

Your information is stored in secure databases with industry-standard security protocols, including firewalls and encryption, to prevent unauthorized access.

Cookies & Tracking

Our website may use cookies to enhance functionality and track usage. We also use third-party tools including:

• Google Analytics
• Facebook Pixel

These tools collect anonymous data to help us improve our website and deliver more relevant advertising. You may disable cookies via your browser settings.

Working with Google

We may use Google marketing tools to display ads based on your past interactions with our website.
You can manage or opt out of these ads through Google Ads Settings or the Network Advertising Initiative opt-out page.

Embedded Content

Articles and pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you have visited the source site directly and may collect data about your interaction.

Data Retention

We retain personal data as long as necessary for business or legal purposes. For example:

• Comments and metadata may be stored indefinitely
• Registered users may update or delete their data at any time

Your Rights

You have the right to:

• Access your personal information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications

To exercise these rights, contact us at Team@elitepaintcompany.com.

How We Protect Your Data

We implement multiple layers of security to protect your data, including:

• Encryption
• Secure servers
• Restricted access for sensitive information

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Elite Paint Home Renovations
Email: Team@elitepaintcompany.com
Phone: (586) 488-2996
Website: http://elitepaintcompany.com